KarriereVækst Akademi Privacy Policy
This privacy policy explains how KarriereVækst Akademi ("we", "us", or "our") collects, uses, and protects personal data when you use our online platform and services, including interview coaching, mock interviews, resume and cover letter workshops, salary negotiation training, online interview skills courses, group training sessions, and executive interview preparation. We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data We Collect
We collect information to provide and improve our services to you. The types of personal data we may collect include:
Identity and Contact Data: Such as your name, email address, phone number, and postal address, which you provide when you register for services, subscribe to newsletters, or contact us.
Profile Data: Information you provide for your profile or during registration, such as your professional background, career goals, resume details, and performance during sessions.
Financial Data: If you purchase our services, we may collect payment information, although payment processing is typically handled by third-party payment processors, and we do not store your full payment card details.
Usage Data: Information about how you use our site and services, including your browsing history, session duration, pages viewed, and interactions with our content.
Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
Communication Data: Information contained in any communication you send to us, whether that be through the contact form on our site or otherwise.
How We Collect Your Data
We collect data through various methods:
Direct Interactions: You provide data when you sign up for our services, complete forms, communicate with us, or participate in sessions.
Automated Technologies or Interactions: As you interact with our site, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Legal Basis for Processing
We will only process your personal data where we have a lawful basis for doing so. The legal bases depend on the purpose for which we have collected and need to use your personal data. We may process your personal data because:
- Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests. This might include improving our services, marketing (where not requiring consent), or preventing fraud.
- Consent: We have obtained your explicit consent to process your personal data for a specific purpose. You have the right to withdraw consent at any time.
- Legal Obligation: Processing is necessary for compliance with a legal obligation we are subject to.
How We Use Your Data
We use your personal data for various purposes related to providing and improving our services:
- To provide, operate, and maintain our services, including delivering training sessions and coaching.
- To personalize your experience and tailor our services to your specific needs and goals.
- To communicate with you, respond to your inquiries, and provide customer support.
- To process transactions and manage your service subscriptions.
- To improve our site, services, and content based on usage analysis and feedback.
- To send you administrative information, service updates, and potentially promotional materials (where permitted by law or with your consent).
- To detect and prevent fraud and other illegal activities.
- To comply with legal obligations and enforce our terms and conditions.
Sharing Your Data
We do not sell your personal data. We may share your data with third parties only in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as hosting providers, payment processors, analytics providers, and customer support platforms. These providers are contractually obligated to protect your data and only use it for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your data if required to do so by law, in response to a valid request from law enforcement or other government authorities, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.
Your Rights
Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data:
- Right of Access: You have the right to request access to your personal data we hold.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
- Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request restriction of processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions, particularly when based on legitimate interests or for direct marketing.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller, where technically feasible and the processing is based on consent or performance of a contract.
- Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement if you believe our processing of your personal data infringes applicable data protection law.
Cookies
Our site uses cookies and similar technologies to improve your user experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings. Please refer to our separate Cookie Policy for more details (if applicable).
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on this page. We encourage you to review this policy periodically.
Contact Information
If you have any questions or concerns about this privacy policy or our data processing practices, or if you wish to exercise any of your rights regarding your personal data, please contact us by mail at the following address:
KarriereVækst Akademi
45B Østerbrogade
3rd Floor
2100 Copenhagen
Capital Region of Denmark
Denmark